Shipping policy

Shipping & Delivery Policy

At Celanoir, we are committed to delivering your order efficiently and reliably. Below you will find all relevant information regarding our shipping and delivery process.

Processing Time

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email including your tracking information, allowing you to follow your package at any time.

Delivery Time

The estimated delivery time is 3–7 business days, depending on your location.
Please note that delivery times may vary during periods of high demand or due to external factors such as customs processing.

Shipping Method & Origin

All orders are shipped directly from our international suppliers.
As a result, your order may be subject to customs duties or import taxes, depending on your country’s regulations. These charges are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout and depend on factors such as destination, package weight, and selected shipping method.

Responsibility During Shipping

Once the tracking information confirms that a package has been successfully delivered, Celanoir is no longer responsible for the shipment.
We recommend ensuring that someone is available to receive the order at the provided address.

Please make sure your shipping details are correct when placing your order. Any errors must be reported within 24 hours of purchase.

Contact

For any questions regarding shipping or delivery, please contact us at:
info@celanoir.com